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Developing Whole Leaders for the whole World

Enrollment Counselor for Admissions

About Us

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better! 

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL OCTOBER 1, 2020.  

Job Description
- Full Time

Enrollment Counselors are responsible for managing the recruitment efforts for assigned regions within the United States.  They perform all significant recruiting and admissions functions necessary for the university to successfully accomplish its educational business and serve the admissions needs of the customers of the university.

Duties

  • Responsible to manage and strategize current and potential markets for ways to develop and reach prospective students. Develops, rates and pioneers contacts (including schools, ministries, churches, etc.) in relevant region of country whereby contact is made with respective organizations.  Acquires internal data related to geographic territory for the purpose of determining the type of follow-up required to effectively move potential student through the admissions funnel.  Independently researches and gathers information from various resources with regard to where certain events or fairs are being held in order that the university might have a presence.  Gathers previous years data to assess which methods worked best, which trends are better and which functions produced the most results.  
  • Responsible for prospective family experiences during visit events on campus and recruitment events off campus.
  • Acts as one of the primary counselors for the daily incoming counseling call and e-mails that come into the office, as well as handling outgoing calls needed within region, by the Admissions Committee, File Room, etc.    Provides counsel for prospective students and parents regarding academic programs of study, program requirements and scholarship programs.  Accountable for maintaining relationship with a designated pool of applicants in relevant region, including informing applicants of acceptance, communicating relevant information with them and leading them along the admissions process.  Conducts investigation into complaints or disputes on behalf of the university management and/or prospective students and/or parents. 
  • Responds to selected correspondence received in the Office of Admissions and initiates correspondence to selected prospects via letter, e-mails, cards, etc. in respective region of country.  Provides each with appropriate information sometimes requiring problem solving with students having issues with regards to acceptance and/or special circumstances that may have a direct impact or their acceptance to the university.
  • Serves as the primary individual who determines the success of a students acceptance to the university.  Works on behalf of potential students that will enable them to accomplish all aspects of their matriculation into the university.  Motivates student to complete their admissions file.  Determines issues that may be inhibiting movement through the system and works to resolve the issues. Resolves any unique issues that arises requiring special follow-up (i.e., prior arrests or convictions).  
  • Manages regional recruitment trip itinerary to include college fairs, churches, high schools, alumni gatherings, ministry events and other assemblies that would be advantageous for recruitment.  Covers assigned territory for the purpose of networking with leaders of organizations, attending college fairs, schools and ministries.  Serves as a guest speaker, discussing a variety of higher education topics including but not limited to scholarships, the college process, and particular financial aid concerns.  (ECs are cross-trained in financial aid awarding/packaging and loan type availability.) Coordinates and/or prepares all travel, lodging and paperwork requirements, including preparation and proper filing of the travel requisition, airfare requisition, vehicle requisition, flight itinerary and trip reports.
  • Analyzes and categorizes interest levels of students received while recruiting.  Determines the quality or validity of interest levels from various resources determining what defines a potentially high-yielding, high-interest prospect versus one that is not.
  • Works with other Enrollment Counselors in writing, producing and coordinating social media to prospects in order to keep students informed about needed steps to enroll and succeed at ORU, as well as other pertinent university policies, happenings, etc.  Provides feedback to management with regard to content of university publications.
  • Coordinates other recruitment projects as assigned.

Requirements

EDUCATIONRequires a Bachelors Degree. (ORU graduate preferred.)

LICENSE OR CERTIFICATION REQUIREMENT(S)Must possess a valid Oklahoma drivers license and have an excellent driving record for the purpose of driving university leased vehicles. 

EXPERIENCEOne (1) year of related work experience in a similar work setting preferred.

SKILLSMust be computer literate to include: Word, Excel and Power Point.  Familiarity with Banner Relationship Management systems is a plus. Bi-lingual, Spanish-speaker preferred.

ABILITIES:

  • Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form. 
  • Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
  • Must be self-motivated and able to prioritize projects.
  • Must have the ability to exercise discretionary judgment.
  • Excellent problem solving skills, leadership and time management skills are a must. 
  • Maintains a high level of confidentiality at all times regarding both student records and internally sensitive information.
  • Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alumni, administration, and parents from varying cultural backgrounds.
  • Must have the ability to prioritize multi-tasks in the midst of a fast-paced, high-demand work environment while always maintaining a professional demeanor.
  • Must remain flexible with regard to external factors that may affect the work schedule. (Examples:  Change in flight plans, prospective students or parents who require an immediate response, etc.)

Benefits & Perks

Great Company Culture. Enjoy a Christian atmosphere.
Make No Little Plans Here. Everything you do makes a difference.
Great Team Members. People you'll enjoy being around.
Improve Your Health. Free access to the on-campus aerobic center.
Stay Sharp. Access to the ORU library and discounted tuition for yourself and dependents.
Rest and Relaxation. 10 days of paid vacation, 5 sick days and 10 days of paid holidays.
Fair Compensation. Based on your skills and experience.
Benefits. Medical, Dental, Vision, Life Insurance, matched retirement savings and tuition for yourself and dependents.

Physical Demands

PHYSICAL & ENVIRONMENTAL DEMANDS will include but not be limited to:  sitting, standing, walking, bending, stooping, manual dexterity for use of office machines and equipment and occasional light to heavy lifting (for recruitment trips equipment).  Must have the ability to hear and speak clearly and distinctly for effective communication with parents, students, faculty and staff both in person and through electronic or printed means.  Vision to include: near, far, ability to distinguish colors, depth perception, and the ability to bring objects into focus.

Oral Roberts University employs, advances, admits, and treats in its employment and educational programs all persons without regard to race, color, national origin, sex, age, disability, status as a veteran or genetic information.

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