Admissions
The process by which colleges and universities select students for enrollment based
on various criteria, including academic performance, standardized test scores, extracurricular
activities, essays, and letters of recommendation.
API (Application Programming Interface)
A set of rules that allows different software applications to communicate with each
other.
Argos
A third-party reporting tool used for approximately 1,200 reports, mostly in Finance.
Allows users to report on data within the Banner and Salesforce systems.
Banner
Ellucian's comprehensive enterprise resource planning (ERP) system used in higher
education to manage student information, HR, finance, financial aid, and more.
Banner Enrollment Management
Encompasses recruitment, admissions, and enrollment processes managed within the Banner
ecosystem, supporting student lifecycle management from prospect to matriculation.
Banner Finance
The financial management module of Banner, supporting budgeting, procurement, accounts
payable/receivable, and general ledger functions.
Banner Fin Aid
A module in Banner that supports the full lifecycle of student financial aid, including
awarding, disbursement, and compliance with federal regulations.
Banner HR
The human resources module within Banner, used to manage employee data, payroll, benefits,
and organizational structure.
Banner Registration
A component of Banner Student that facilitates course registration, waitlisting, add/drop,
and scheduling.
Banner Student
A module of Ellucian Banner that manages student records, registration, grading, transcripts,
and academic history.
Bolt-on
Additional applications connected to your ERP systems (e.g., Degree Works, Ellucian
Apply, CRM).
CARM (Customer Architecture Reference Model)
Process flows and user stories that reflect a customer's business functional processes.
Change Management
The structured approach to transitioning individuals, teams, and organizations from
a current state to a desired future state. With expectations and requirements to keep
up with technology and regulations, businesses and organizations must constantly make
changes and adjustments to their practices to keep business processes efficient and
cost-effective.
Cloud Computing
The practice of using remote servers hosted on the internet to store, manage, and
process data.
CSM (Customer Success Manager)
The CSM provides guidance aligned to your institutional goals, leveraging insight
and knowledge across Ellucian's customer base and best practices.
Customizable Forms
Ellucian Forms, which allow for conditional logic, permissions, and visibility rules
to be configured by each department.
Dashboard
A visual interface in Ellucian tools (like Experience or analytics platforms) that
displays real-time metrics, KPIs, alerts, and statuses to support data-driven decision-making.
Data Connect
A low-code integration and automation platform within the Ellucian Cloud. Enables
quick data pipeline creation between Ellucian and third-party systems, streamlining
integration and data movement for institutional agility.
Data Migration
The process of transferring data between different storage types, formats, or systems.
Degree Works
An Ellucian solution that provides degree audit and academic planning capabilities,
allowing students and advisors to monitor progress toward graduation and make informed
course selections.
ECC (Ellucian Customer Center)
Formerly known as the Customer Care Center. A single point of entry to a wealth of
self-help tools and information.
EIFS (Ellucian Identity Federated Services)
Identity and authentication services to connect (federate) a customer's Active Directory
environment to the Ellucian cloud environment.
EIP (Ellucian Intelligent Platform Processes)
A no-code workflow builder for automating institutional approvals and forms. Automates
processes like change-of-major, refunds, and departmental approvals in Experience.
Orchestrates cross-departmental workflows, boosting efficiency and consistency.
Ellucian Banner
A comprehensive ERP system designed for higher education institutions.
Ellucian Experience Premium
A unified user experience and portal interface for students, faculty, and staff. Provides
personalized dashboards, mobile app, and customizable cards for daily tasks and notifications.
Serves as the primary user interface uniting all Ellucian components in one environment,
allowing personalized customized views and minimizing screens users have to navigate
between.
Enrollment
The function responsible for recruiting and advising prospective students, guiding
students through applications and admission processes, evaluating eligibility for
admission, and maintaining and updating student records including grades and transcripts.
Enterprise Extensibility
An open extensibility framework within the Ellucian Platform. Allows institutions
to build custom logic, fields, and connectors in a SaaS-safe way, ensuring long-term
adaptability and innovation across systems.
ERP (Enterprise Resource Planning)
An integrated system that manages core institutional processes such as finance, HR,
and student information across departments.
Ethos
Ellucian's data integration platform that enables real-time, secure data exchange
across Ellucian products and third-party applications. Ethos provides a unified data
model and API framework for seamless connectivity.
Ethos Integration Framework
A unified data model and open API architecture for cross-system interoperability.
Connects Banner, Apply, Experience, and external systems with consistent data exchange,
serving as the integration backbone ensuring clean, secure data flow across the enterprise.
Experience
A customizable, role-based dashboard that centralizes access to key systems, tasks,
and communications for students, faculty, and staff.
Experience SDK
A developer toolkit for custom cards and features within Experience. Allows institutional
IT teams to build branded extensions, dashboards, and new workflows safely, facilitating
UI customization without affecting SaaS upgrade paths.
Finance
The part of an organization responsible for managing all financial processes and decisions,
controlling income and expenditure.
Financial Aid (Fin Aid)
Any form of funding that helps a student pay for college, such as a Pell Grant, loan,
or merit-based scholarship.
Form Fusion
A third-party forms and document creator by Evisions for higher education. Allows
institutions to use pre-built forms and document templates and create custom forms
and documents. Integrates with the new Intelligent Platform and accommodates any shortcomings
in the Banner system as it relates to forms.
Human Resources
The division of a business that finds, recruits, trains, and manages employees. HR
also ensures compliance with labor laws and fosters a positive workplace culture.
Insights
A SaaS-based reporting and analytics solution that allows institutions to unify their
data across Ellucian and non-Ellucian sources with its data lake and data-warehouse-as-a-service.
Integration
The process of connecting different systems and applications so they can share data
and functionality.
IntelleCheck for Accounts Payable
A third-party check writing forms and design tool by Evisions for higher education.
Enhances the AP payment process with greater efficiency and customization while providing
substantial savings. Streamlines and offers more design control over AP output, student
refund payments, and direct deposits.
IntelleCheck for Payroll
A third-party check writing forms and design tool by Evisions for higher education.
Enhances the payroll process with greater efficiency and customization while providing
substantial savings. Streamlines and offers more design control over AP and Payroll
output, student refund payments, and direct deposits.
ISE Enterprise Scheduler
A third-party job automation suite for Banner environments. Automates batch jobs,
data loads, and reports; handles dependencies and notifications to keep critical Banner
operations running reliably and efficiently.
Lead Consultants
Team members responsible for defining and configuring functional aspects, ensuring
that the solution aligns with business needs and processes. Requires a deep understanding
of Ellucian products and customer business processes and capabilities.
Metadata
Descriptive information about data that helps identify, locate, and manage it (e.g.,
date created, file type, author).
Microsoft BI
A third-party reporting tool with Business Intelligence capabilities. Used for most
departments outside of Finance. Allows users to report on data within the Banner and
Salesforce systems.
Project Coordinator
A critical member of the project management team who supports project managers by
overseeing project-related administrative tasks, communicating with stakeholders,
and ensuring team resource availability for the project team.
Project Manager
Manages the overall project, ensuring it meets its goals within the constraints of
time, budget, and scope. Focus is emphasized on project planning, scheduling, resource
management, risk management, and communication with stakeholders and other key leadership
teams. Senior leader of the project management team.
Provost
The senior academic administrator responsible for managing academic programs, faculty,
and students; upholding academic integrity; and developing a strong vision for the
college or university.
RACI
A matrix tool used in project management to define roles and responsibilities. It
stands for Responsible, Accountable, Consulted, and Informed, and is commonly used
in Ellucian implementation projects.
Registrar
The office responsible for overseeing student admissions, maintaining student records,
student registration, transcripts, enrollment verifications, course scheduling, commencement
services, conducting degree audits, ensuring institutional compliance, and managing
the graduation process.
Registration
The process by which admitted students enroll in courses for a given academic term,
including course selection, schedule building, and finalizing class enrollment.
Risks
Identified factors that could impact the success of a project or process, often tracked
in modernization efforts. Common risk categories include scope, schedule, budget,
and technical readiness.
Role-Based Access Control (RBAC)
A system of assigning permissions based on users' roles to ensure secure access to
data and functions.
S3 (Amazon Simple Storage Service)
A service offered by Amazon Web Services (AWS) that provides object storage through
a web service interface.
SaaS (Software as a Service)
Application software that manages all needed physical and software resources. This
is a more complete service than Infrastructure (IaaS) or Platform (PaaS) services.
SaaS Data Lake (Ellucian Insights Foundation)
A managed data warehouse-as-a-service with 2 TB storage and embedded Business Intelligence
and AI. Aggregates data from SIS, Finance, HR, Apply, and other sources, enabling
analytics and reporting as the central analytical hub feeding dashboards and decision
support tools.
SAE (Strategic Alignment Engagement)
A full-day workshop to align a customer's expected functional outcomes with the project
team.
Scope
The sum of all the work that was agreed to upfront. Project scope is a way to set
boundaries on your project and define exactly what goals, deadlines, and project deliverables
you'll be working towards. By clarifying your project scope, you can ensure you hit
your project goals and objectives without delay or overwork.
Self-Service Data Admin & User Provisioning (Ethos)
Configuration and identity provisioning features within the Ellucian platform. Allows
secure user provisioning (via Ethos) and limited role configuration without IT intervention,
empowering departments to manage access while maintaining governance and security.
SEP (Student Education Planner)
A Degree Works module that allows students and advisors to build personalized multi-term
academic plans aligned with program requirements and career goals.
Single Sign-On (SSO)
A secure login method that allows users to access multiple applications with one set
of credentials.
SIS (Student Information System)
A software application used by educational institutions to manage student data and
administrative tasks. It integrates various functionalities such as student registration,
scheduling, grading, and attendance tracking.
Solutions Architect
A team member primarily focused on design, supporting and contributing to planning,
governance, and implementation of a project. Shapes the vision and architecture to
realize customer goals and benefits. Designs and models viable best-practice solutions
across Ellucian products.
SSB8/9
Self-Service Banner versions 8 and 9.
Student
Someone who has been admitted to a college or university.
Student Recruitment
All activities aimed at planning and delivering campaigns and events that aim to recruit
and convert undergraduate and postgraduate students to the organization.
TE (Transfer Equivalency)
A feature in Ellucian systems that evaluates and maps course credits from other institutions
to equivalent courses at the home institution, aiding in credit transfer and academic
planning.
Technical Architect
Designs the detailed technical architecture of the solution, including hardware, software,
and integration points. Focuses on the technical aspects of the project, such as technology
selection, system design, and ensuring scalability and performance.
UAT (User Acceptance Testing)
A phase in software implementation where end users test the system to ensure it meets
their requirements.
Workflow
A set of automated processes within Ellucian systems that route tasks, approvals,
and data across departments. Helps streamline administrative functions such as hiring,
course approvals, and financial transactions.