Student Complaint Information by State and Agency
State |
Agency Name |
Information about Complaint Process |
Link |
Alabama |
Alabama Department of Postsecondary Education Office of Private School Licensing Division |
Complaints for out of state institutions are referred to the licensing agency (ADPE) for response. |
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Alaska |
Alaska Commission on Postsecondary Education |
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Arizona |
Arizona State Board for Private Postsecondary Education |
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Arkansas |
Arkansas Higher Education Coordinating Board |
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California |
Bureau for Private Postsecondary Education |
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Colorado |
Colorado Department of Higher Education |
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Connecticut |
The Office of Financial and Academic Affairs for Higher Education |
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Delaware |
Delaware Department of Education |
Under Student, click on Colleges and Universities Authorized to Confer Degrees within Delaware. |
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Florida |
Commission for Independent Education |
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Georgia |
Nonpublic Postsecondary Education Commission |
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Hawaii |
Hawaii Department of Education |
No information available |
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Idaho |
Idaho Board of Education |
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Illinois |
Illinois State Board of Education |
The Board receives general information email at info@ibhe.org. Students seeking to register a complaint about an institution are required to submit Illinois Board of Higher Education the complaint in writing. Complaint processing as relates to maintenance of institutional approvals is described in 23 Illinois Administrative Rules Sections 1030.70 and 1030.80. |
Hotline: 217.557.7359 |
Indiana |
Indiana Commission for Higher Education |
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Iowa |
Iowa College Student Aid Commission |
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Kansas |
Kansas Board of Regents |
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Kentucky |
Kentucky Council on Postsecondary Education |
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Louisiana |
Louisiana Board of Regents |
Contact State Attorney General's Office of Consumer Protection. |
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Maine |
Maine Department of Education |
Contact Harry W. Osgood, Higher Education Specialist, Maine Department of Education, Augusta, Office of Higher Education Services Maine 04333 |
LINK |
Maryland |
Maryland Higher Education Commission |
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Massachusetts |
Massachusetts Board of Higher Education |
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Michigan |
Michigan Department of Energy, Labor & Economic Growth |
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Minnesota |
Minnesota Office of Higher Education |
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Mississippi |
Commission on College Accreditation |
Click on "Student Complaint Form" for information and form. |
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Missouri |
Missouri Department of Higher Education |
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Montana |
Montana University System, Montana Board of Regents |
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Nebraska |
Nebraska Coordinating Commission for Postsecondary Education |
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Nevada |
Nevada Commission on Postsecondary Education |
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New Hampshire |
New Hampshire Postsecondary Education Commission |
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New Jersey |
New Jersey Commission on Higher Education |
No information available |
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New Mexico |
New Mexico Higher Education Department |
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New York |
Office of College and University Evaluation |
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North Carolina |
The University of North Carolina Board of Governors |
If the complaint cannot be resolved after exhausting the institution's grievance procedure, the individual may file a complaint with the following office: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27514, or 919.962.4558. The individual may contact UNC General Administration for further details. |
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North Dakota |
North Dakota State Board for Career and Technical Education |
Complaints related to authorized institutions are handled by CTE staff. Complaints related to exempt/unauthorized institutions are handled by the AG's Office. Complaints related to authorized schools can be filed witht he ND Department of Career and Technical Education. Contact Parrell D. Grossman, Director, Office of Attorney General Consumer Protection and Antitrust Division, Gateway Professional Center, 1050 East Interstate Avenue, Ste. 200, Bismarck, ND 58503. |
LINK |
Ohio |
The Ohio Board of Regents |
The agency does receive student complaints. Students are encouraged to try to resolve their issue through their institution’s formal grievance procedures. If the student’s issue is not resolved through this process, the agency may then contact the institution on the student's behalf and request that the institution work with the student to resolve the issue. If the grievance involves an issue that violates the agency’s standards for authorization, the agency would contact the institution to determine the severity of the issue and what agency action would be taken. |
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Oklahoma |
Oklahoma State Regents for Higher Education |
Current and prospective student complaints are handled through OSRHE Academic Affairs Office by reviewing the circumstances of the complaint and providing the individual with contact information for the most appropriate campus office with the authority to resolve the complaint. If the individual has exhausted the process for review and appeal at the institution and believes the complaint is unresolved, OSRHE staff requests permission to contact the institution on their behalf to identify any possible resolution. OSRHE staff remains in contact with the student to determine if their issue has been resolved or adequately addressed. |
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Oregon |
Office of Degree Authorizatio |
All complaints about schools under our regulatory jurisdiction or an exempt status approved by this office are handled by ODA staff. Complaints about exempt schools are referred to the Attorney General’s office. Contact Jennifer Diallo, Interim Administrator, Office of Degree Authorization |
LINK |
Pennsylvania |
Department of Education |
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Rhode Island |
Rhode Island Board of Governors for Higher Education |
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South Carolina |
South Carolina Commission on Higher Education |
Click the link to the right and type complaints in the search box to access the appropriate information and form. |
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South Dakota |
South Dakota Board of Regents |
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Tennessee |
Tennessee Higher Education Commission |
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Texas |
Texas Workforce Commission and the Texas Higher Education Coordinating Board |
Student Complaint Page with description of complaint procedure and form: |
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Utah |
Utah Division of Consumer Protection |
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Vermont |
Vermont State Board of Education |
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Virginia |
Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia |
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Washington |
Washington Student Achievement Council |
Students may submit a formal complaint to the WSAC, provided it is against an institution authorized by the WSAC and is within one year of the last date of attendance. Contact Karen Oelschlager, Program Associate, WSAC, P.O. Box 43430, Olympia, WA 98504-3430 |
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West Virginia |
West Virginia Higher Education Policy Commission |
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Wisconsin |
Wisconsin Educational Approval Board |
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Wyoming |
Wyoming Department of Education |
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American Samoa |
Board of Education |
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No information available |
District of Columbia |
Education Licensure Commission |
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Federated States of Micronesia |
Department of Education |
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No information available. |
Guam |
Board of Regents |
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No information available. |
Marshall Islands |
Scholarship Grant and Loan Board |
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No information available |
Northern Mariana Islands |
Commissioner of Education |
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No information available. |
Palau |
Board of Education |
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No information available |
Puerto Rico |
Puerto Rico Council on Education |
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U.S. Virgin Islands |
Department of Education |
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No information available |