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Developing Whole Leaders for the whole World

Graduate Enrollment Counselor

About Us

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better! 

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL MARCH 1, 2021.  

Job Description
- Full Time

The Graduate Enrollment Counselor is responsible for development, implementation and execution of graduate enrollment efforts as assigned to a program in order to meet University goals of enrollment.

Duties

  • Responsible to manage and strategize current and  potential markets for ways to develop and reach prospective students. Develops, rates and pioneers contacts (including schools, ministries, churches, etc.) in relevant region of country whereby contact is made with respective organizations. Acquires internal data related to geographic territory for the purpose of determining the type of follow-up required to effectively move potential student through the admissions funnel. Independently researches and gathers information from various resources with regard to  where certain events or fairs are being held in order that the university might have  a presence. Gathers previous years' data to assess which methods worked best, which trends are better and which functions produced the most results.
  • Acts as the primary counselor for the incoming and outgoing calls, e-mails, texts, and social media efforts within assigned region. Provides counsel for prospective students regarding academic programs of study, program requirements, and scholarship programs. Conducts investigation into complaints or disputes on behalf of the university management and/or prospective students and/or parents. Responsible for prospective family experiences during visit events on campus and recruitment events off campus.
  • Manages regional recruitment trip itinerary to include college fairs, churches, high schools, alumni gatherings, ministry events and other assemblies that would be advantageous for recruitment. Covers assigned territory for the purpose of networking with leaders of organizations, attending college fairs, schools and ministries.  Serves as a guest speaker, discussing a variety of higher education topics including but not  limited to scholarships, the college process, and particular financial aid concerns. (Enrollment Counselor's are cross-trained in financial aid awarding/packaging and loan type availability.) Coordinates and/or prepares all travel, lodging and paperwork requirements, including preparation and proper filing of the travel requisition, airfare requisition, vehicle requisition, flight itinerary and trip reports.
  • Accountable for maintaining relationship with a designated population in relevant region for the purpose of matriculation. To include, informing applicants of acceptance, communicating relevant information with them and leading them along the admissions process via phone, email, social media letters, and visits. Analyzes and categorizes interest levels of students received while recruiting. Determines the quality or validity of interest levels from various resources determining what defines a potentially high-yielding, high-interest prospect versus one that is not.
  • Executes the plans, implementation and management of the annual recruitment lifecycle for assigned area including: Travel Season; Application/Admission Push; Financial Aid Awarding; Deposit Push, and Registration/Matriculation Activities for assigned area.
  • Serves as key liaison with assigned college within the university and outside entities to develop and maintain relationships with academic deans, chairs, faculty members and secretaries. Stays abreast of current events within the academic department, as well as features and benefits of academic programs and communicates relevant information to team members for the purposes of recruitment.
  • Serves as a contributing individual to determine the success of a student's acceptance to the university. Works on behalf of potential students that will enable them to accomplish all aspects of their matriculation into the university. Motivates student to complete their admissions file. Determines issues that may be inhibiting movement through the system and works to resolve the issues. Resolves any unique issues that arises requiring special follow-up.
  • Works with other Enrollment Counselors in writing, producing and coordinating social media to prospects in order to keep students informed about needed steps to enroll and succeed at ORU, as well as other pertinent university policies, happenings, etc. Provides feedback to management with regard to content of university publications.
  • Coordinates other recruitment projects as assigned.

Requirements

Requires a Bachelor's Degree in a related field required. Master's degree in process or completed, preferred. 

  • Must be computer literate to include: Word, Excel and Power Point.  ORU utilizes Banner and Related software (BRM/PSP/Banner Self Serve). Prior knowledge is preferred.
  • Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form.
  • Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related.
  • Must be self-motivated and able to prioritize projects. Must have the ability to exercise discretionary judgment.
  • Must maintain a high level of confidentiality of information.
  • Excellent problem solving skills, leadership and time management skills are a must.
  • Maintains  a  high  level  of confidentiality at  all times regarding both student  records and internally sensitive information.
  • Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alumni, administration, and parents from varying cultural backgrounds.
  • Must have the ability to prioritize multi-tasks in the midst of a fast-paced, high-demand work environment while always maintaining a professional demeanor.
  • Must remain flexible with regard to external factors that may affect the work schedule. (Examples: Change in flight plans, perspective students or parents who require an immediate response, etc.)
  • Must be available and willing to work extended hours to include some evening and weekend hours.


Benefits & Perks

Great Company Culture. Enjoy a Christian atmosphere.
Make No Little Plans Here. Everything you do makes a difference.
Great Team Members. People you'll enjoy being around.
Improve Your Health. Free access to the on-campus aerobic center.
Stay Sharp. Access to the ORU library and discounted tuition for yourself and dependents.
Rest and Relaxation. 10 days of paid vacation, 5 sick days and 10 days of paid holidays.
Fair Compensation. Based on your skills and experience.
Benefits. Medical, Dental, Vision, Life Insurance, matched retirement savings and tuition for yourself and dependents.

Physical Demands

Physical & Environmental Demands will include but not be limited to: sitting, standing, walking, bending, stooping, manual dexterity for use of office machines and equipment and occasional light to heavy lifting (for recruitment trips equipment).  Must have the ability to hear clearly and distinctly for effective communication with parents, students, faculty, and staff both in person and through electronic means.  Vision to include: near, far, ability to distinguish colors, depth perception, and the ability to bring objects into focus.

Oral Roberts University employs, advances, admits, and treats in its employment and educational programs all persons without regard to race, color, national origin, sex, age, disability, status as a veteran or genetic information.

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